Are you still relying on Salesforce Open CTI for your telephony integrations? Salesforce is phasing out Open CTI with full end of support scheduled for February 28, 2028, forcing RevOps and sales teams to plan their migration now to avoid workflow disruptions and data sync issues.
This article details the timeline of the sunsetting, the impact on call logging, screen pops, and real-time CRM integration, and why waiting until 2027 could create significant operational risk. It also compares migration paths, including Salesforce’s native Service Cloud Voice and more cost-effective alternatives like Revenue.io’s RingDNA that maintain deep Salesforce integration without expensive additional licensing.
To understand the timeline and choose the right migration strategy for your team, explore the full article here.
How often do slow or broken approval processes quietly destroy your pipeline momentum? This post explains why approval failures are one of the biggest hidden killers of deal velocity in B2B SaaS and what RevOps can do to fix them.
Key topics covered:
To accelerate deals by fixing approval processes, read the full post here.
Is your CRM truly enabling revenue ownership, or is it just storing data while commercial decisions happen outside the system? This comparison argues that true revenue ownership demands more than a system of record — it requires embedded governance and execution control.
Main points discussed:
To understand why revenue ownership needs more than a system of record, explore the full comparison here.
What does RevOps actually look like as a company grows from early-stage to high-scale? In this episode, Franco Anzini (SVP of GTM Strategy & Operations) shares hard-earned lessons from scaling multiple SaaS companies through significant growth phases and exits.
Key insights shared:
To learn how RevOps supports sustainable scaling, listen to the full episode here.
What happens when RevOps teams over-engineer processes and tools? Maarten Bovend’aerde joins this episode to share candid lessons from real mistakes and how to avoid common pitfalls in revenue operations.
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To learn from real RevOps mistakes and build more effective processes, listen to the full episode here.
How are venture capitalists evaluating early-stage companies in the era of AI agents? Ed Sim (Founder & GP at Boldstart) shares his investment framework and observations on what matters most when building in today’s AI-native environment.
Key topics explored:
To gain insight into VC thinking in the age of AI agents, listen to the full episode here.
By: Revenue Operations Alliance
How can RevOps teams build forecasts they can actually trust in today’s unpredictable market? This virtual summit brings together practitioners to tackle the biggest challenges in revenue forecasting.
Key sessions and topics:
To improve your forecasting accuracy and processes, register or access the summit here.
Why do channel partners and direct sales teams often end up in conflict instead of collaboration? This webinar focuses on designing smarter compensation plans to eliminate channel wars and align incentives across direct reps, distributors, and OEM partners.
Main topics covered:
To design compensation that promotes collaboration instead of competition, save your place here.